Kudumbashree – State Poverty Eradication Mission is a National Resource Organization
(NRO). For providing technical and implementation support to other States in India as part of DAY-NRLM. As the NRO, Kudumbashree will share its expertise and best practices with other States and help them develop interventions in the following domains.
• Convergence between local governments and community organisations
• Community-based enterprise support

Kudumbashree-NRO is currently supporting 24 States. More details of the work of the KS-
NRO can be had at www.kudumbashreenro.org
Kudumbashree-NRO calls for applications from interested persons for positions listed below. General conditions of application and format for application are provided.
Positions for which applications are invited:

1. First Line Support Assistant.

The positions are for First Line Support Assistant. The First Line Support Assistant
(Helpdesk Agent) is part of the VPRP support team. This role serves as the first point of
contact for Block level employees and above only for all in scope activities. The role of the Help desk Agent is to assist end users, provide troubleshooting and resolution or transfer different type of Incidents (and/or service requests) to appropriate resolver groups
as per instructions provided. The Help Desk Agent will be required to interact with customers across India (through multiple support mediums) and provide issue resolution / right responses, in a positive and professional manner.

Educational Qualifications:
• Graduate Degree in any discipline

Expected Remuneration : Rs. 30,000 / month

Completed applications super scribed with “Application for the post of (specify post
applied for)” in Kudumbashree-NRO”, is to be received at the following address on or
before 5 pm on 5th November 2023.
Address to submit applications:
The Executive Director, Kudumbashree NRO, III Floor , Carmel Towers,
Vazhuthacaud P O Thiruvananthapuram, Kerala 695014. Completed signed applications may also be submitted through email to
keralanro@gmail.com and keralanrorecruitment@gmail.com. For official Notification click here


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